Change Management Consultancy

About Change Management Consultancy

We provides strategic solutions for Business transformation. We drives the changes. We help organization to achieve breakthrough improvements in entire value chain. As result, organization marches ahead of competition and its journey becomes sustainable.

NIC will take up study in the organization to identify priority areas to work on it. The initiatives and action plan could be made along with functional people to work on immediate priority areas to reach from current state to desired state. Depending upon type of pain areas/issues, the various method/tools could be used to derive maximum benefits. The brief description of the scope, applicable for various method /tools, is summarized in the table below:




Method/ tools



KPI Impact


Developing Mission, Vision & Values of the organization

Workshop with senior management team and developing MVV and communication mechanism with proper narration and parameterization. 

MVV statement and parametrization of MVV, ST/LT target setting

Increase in turnover, margin, customer satisfaction and employee engagement & satisfaction


Balanced Score  Card(BSC)

Workshop to create awareness on BSC and its development and deployment

Initiatives to achieve strategy deployment and its corresponding KPI to be measured, reviewed at certain frequency and monitored 

KPI in the areas of a) Finance & market, b) Customer, c) Internal Process and d) Learning & Growth to address the stakeholders of the organization.


Business Excellence(Applicable to all sectors –products and services

Annual Functional & corporate strategy workshop, arriving Balanced Score Card (BSC), Functional Heads Goal sheet and goal sheet of all employees aligning to strategy objectives. Developing internal service level agreement (ISLA). And also showing mechanism to review monthly BSC and progress of various strategic initiatives through gap analysis and course corrections.

Functional and corporate BSCs, KRA of employees and ISLAs between functions.

Increase in turnover, margin, customer satisfaction and employee engagement & satisfaction


Education Excellence

Similar approach will be followed

Same as above

Same as above


Operation Excellence

Developing road map, initiatives , action plan, KPis and review mechanism and impact & effectiveness assessment

Applicable in all domain
Communication mechanism  
KPIs, OE score card
Map OE with Excellence model
Review  mechanism OE
Review KPIs and measure maturity

Improvement in PQCDSSM and Environmental measures.


Employee Engagement

Structured plan for requirement to retirement will be addressed.

HR plan in alignment with organizational strategy , HR policies and process mapping and KPI identification

Employee engagement, employee productivity and employee retention



Customer Centricity

Structured plan for entire life cycle of customer will be addressed

Applicable in all domain
Communication mechanism 
KPIs, CC score card
Map CC with Excellence model
Review  mechanism CC
Review KPIs and measure maturity

Sales turnover, brand score and customer satisfaction.   


5S(Organization Orderliness )

Awareness, zone mapping, implementation and KPI evaluation.

Road map for 5S implementation and action plan with timelines.

Improvement in quality and safety parameters, wastage and rework reduction, cost savings and 5S score improvement 


Continuous Improvement (Kaizen)

Awareness, idea generation, formation of quality circle & CFT , implementation and impact evaluation

Identification of improvement areas and action plan for implementation 

Improvement in PQCDSSM and Environmental measures.


Breakthrough improvement, Six Sigma project

Solving problem through DMAIC methodology

Identification of breakthrough improvement areas and action plan for implementation

Improvement in PQCDSSM and Environmental measures.


Cost reduction, Costing based on studies

Structured way Identification of cost saving areas and implementation 

Identification of cost savings areas and action plan for implementation

Cost savings


Value Engineering

Workshop on methodology, taking projects at design stage.

Value Engineering idea generation workshop at design phase of product and subsequent action plan for implementation

Cost savings , customer satisfaction


Energy management

Energy audit, carbon foot print mapping and abatement plan and implementation

Action plan for carbon abetment and reduction and implementation

Reduction in carbon emission yoy


Bench marking

Process  workshop and helping to benchmark process and parameters with competitor

Identification of best practices and suitably adoption in the organization

Improvement in efficiency and effectiveness measures of the Process


Enterprise process manual  

Process mapping, Preparation of process documents based on studies, identification of effectiveness and efficiency measures 

Functional process manual with measurement KPIs in IMS format

Improvement in efficiency and effectiveness measures


Industrial Engineering Improvement Studies

Productivity improvement, Method study, work sampling &  Line balancing, layout study, Value stream mapping and developing standard norms

Identification of improvement areas and action plan for implementation

Improvement in PQCDSSM and Environmental measures.


Consultancy Team

The  Consultancy Team  comprises a core group of qualified, young, energetic and experienced experts both in manufacturing and service industries.
Team Lead : Graduated from Regional Engineering College (National Institute of Technology) and Postgraduate in Industrial Engineering & Management from Indian Institute of Technology, Kharagpur (India). He has a vast experience of 24 years in Cement, mining, Chemicals, Polymer, IT, Energy, Automobiles and real estate covering all business processes such as Operations, Business Excellence, Sales, Business Development,  Human resource,  IT , Material and logistic, consultancy,  Quality Assurance & Quality Control and  Project management. He is Gold rated assessor in Tata Business Excellence Model based on Malcom Baldrige Model and CII EXIM Bank External assessor for Business Excellence. He is certified Six Sigma Black belt.
Team experts: Graduates and post graduates from I.I.T, Kharagpur, Calcutta University, Jadavpur University, Mumbai University, Symbiosis International University and Fergusson College, Pune